VA Community Care Services
Serving those who served.
Livingston Audiologists are certified in-network VA providers. Veterans who meet eligibility criteria under the MISSION Act of 2018 may qualify for hearing aids and hearing aid services — at no additional cost.
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VA-Certified Community Provider
Livingston Audiologists are certified in-network VA providers and may provide services to those veterans who meet eligibility criteria under the MISSION Act of 2018. All you have to do is tell your local VA doctor (your Primary Care Physician) that you'd like to receive hearing aids and service at the Livingston Hearing Aid Center nearest you.
Find Your Local VA
VA Community Provider
Operation MISSION Act
Eligibility criteria.
Under the VA's MISSION Act, there are six eligibility criteria to receive healthcare in your community. Meeting any one means you're eligible. Below are the two most common criteria met by Veterans who visit Livingston.
VA Medical Facility Drive Time
Average drive time to a specific VA medical facility
- 30-minute average drive time for primary care, mental health, and non-institutional extended care services
- 60-minute average drive time for specialty care
Appointment Wait Time
Appointment wait time at a specific VA medical facility
- 20 days for primary care, mental health care, and non-institutional extended care services
- 28 days for specialty care from the date of request
Eligible Veterans can use VA health care services nationwide. Please note you must be enrolled in VA health care to use community care benefits. Co-pays may still apply based on your specific VA benefit. To find out if you are eligible under the MISSION Act, contact your local VA primary care physician.
How to make an appointment.
- 1
Make an appointment with your local VA doctor (your Primary Care Physician) and tell them you have trouble hearing.
- 2
They'll give you the choice to drive to the nearest VA clinic OR (if you're eligible) to work with a local in-network community provider.
- 3
If you want to work with Livingston, simply say: "I'd like to work with Livingston Hearing Aid Center."
- 4
A VA representative will call you with your appointment details. Once you arrive at Livingston, we'll handle the rest.
Frequently asked questions.
A VA Community Provider is a healthcare provider or facility outside the VA system that offers medical services to veterans under VA's Community Care programs.
Veterans may seek community care if they cannot access timely or specialized care within the VA system, live far from VA facilities, or prefer receiving care closer to home.
In some cases, veterans may choose their own Community Providers within VA's network of approved providers. There may be limitations based on provider availability, specialty, and contractual agreements.
Yes, if the providers are part of VA's network and services are authorized by the VA. Coordination of care between the VA and Community Providers is essential for optimal outcomes.
Ready to get started?
Talk to your VA primary care physician today, or give us a call and we'll help you navigate the process.